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New ArrivalsFAQ
GENERAL QUESTIONS
To place an order, simply visit our website, create an account, browse our product selection, add items to your cart, and proceed to checkout. You'll need to provide necessary shipping information. Once you place the order you will be taken to the Thank you page where you will see E-transfer Instructions.
You must be 18 years of age to order from Mushroomdelivery.ca if you are in Alberta.
All other provinces require you to be 19+ to order.
You can contact our customer support team through our website live chat or via phone! Keep in mind we are only in the office from 9am-8pm. You can also reach us via email at mushrdeliverycanada@gmail.com for after hours questions or concerns.
SHIPPING QUESTIONS
If your tracking information indicates that your order has been delivered but you have not received it, please reach out to us immediately. You can contact us via phone at 403-966-4712 or email at mushdeliverycanada@gmail.com, or through our live chat. We will promptly assist you by contacting Canada Post and taking the necessary steps to either resolve the issue or re-ship your order if required. Your satisfaction is our priority, and we are here to ensure your experience with Mushroom Delivery is seamless and reliable.
No, we require the eTransfer payment to be sent before a driver is dispatched with your order. It is essential that we receive your eTransfer payment in advance to ensure a smooth and timely delivery process. If we do not receive your eTransfer before the cutoff time of the time slot you chose, we may need to reschedule your delivery for the next available time slot. This policy helps us maintain efficient operations and provide you with the best possible service. Please ensure you complete your payment as instructed to avoid any delays in receiving your order.
After your order has been shipped, you'll receive a confirmation email containing your tracking number. Track your shipment easily on the Canada Post website by entering your tracking number here: Canada Post's package tracking.
Mushroom Delivery provides complimentary shipping for all orders exceeding $150. Orders below this threshold will incur a shipping fee calculated according to your location:
- BC: $15
- Alberta: $15
- Saskatchewan: $15
- Manitoba: $15
- Ontario: $25
- Quebec: $25
- Maritime Provinces: $25
- Northern Provinces: $25
Yes, we prioritize discreet packaging for all orders. Our packages are intentionally void of any external markings or indications of their contents. Additionally, items that may emit odors are vacuum-sealed to maintain confidentiality and ensure discretion throughout the shipping process. Your privacy and satisfaction are important to us, and we take every precaution to deliver your products discreetly and securely.
PAYMENT QUESTIONS
No, we do not charge tax separately. All prices you see on our platform are the total prices, and tax is already included in the displayed amount. We believe in transparent pricing, and our goal is to provide you with a straightforward and hassle-free shopping experience. When you see a price for our products or services, it already accounts for any applicable taxes, ensuring that you know the exact cost upfront.
E-Transfer only. Payment details can be found during the checkout process.
Our E-transfer accounts change frequently. Please do not hesitate if the Autodeposit account is different from your last order. As long as your email address is correct, we will receive your transfer!
No, We require the Interac E-transfer payment to be sent and received before we ship any orders.
PRIVACY QUESTIONS
No, we do not require ID verification at the time of purchase. However, all customers must agree to our age verification upon entering our site. This ensures compliance with legal requirements and helps us maintain a safe and responsible environment for our products. Should you have any questions regarding our age verification process or policies, please feel free to reach out to us.
Yes, we take your privacy seriously. We employ robust security measures to protect your personal information. Please refer to our Privacy Policy for more details.
Refund & Returns
Unfortunately, due to the nature of the products, we are unable to provide any refund or returns on any products. If you have any questions or concerns, please reach out to us via email at mushdeliverycanada@gmail.com. We will try our best to workout a solution.
At Mush Delivery, we do daily expiry date checks on all of our products. However, sometimes a product can be missed or a product can get damaged upon delivery.
If your order had spoiled products or are damaged, please contact us immediately via live chat, phone or email and we will exchange any products that are damaged or spoiled.
About Our Services
Explore detailed information about our Canada-wide express post magic mushroom delivery service. Discover our wide range of products, easy payment options, and efficient tracking process.
Customer Satisfaction
At Mushroom Delivery, we aim to ensure your experience is seamless and satisfying. Find answers to common questions (FAQs) below. Need more help? Contact us anytime.
Loyalty and Rewards Program
Check out our loyalty and rewards program designed to benefit our valued customers. Browse our Google reviews to see why Mushroom Delivery is loved by our community.
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If you have more questions and you do not find the answer in our FAQ, don't hesitate to contact us. We are here to help!
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If you did not find your answer in our FAQ, feel free to reach out to us. We are always here to assist you and provide any additional information you may need.
Mushroom Capsules
Mushroom Edibles
Mushroom Chocolates
Mushroom Drinks
